Introducing Team Dashboard: A Smarter Way to Track and Elevate Sales Team Performance

Since we started Ginni AI, one of the most frequent requests we heard from sales leaders—especially those managing larger teams—was, "How can I get a clear, real-time view of my team’s performance?"

For teams of 20-50 sales reps, tracking performance is important. But for teams of 100+ reps, it's critical. Managing such scale effectively means understanding who's excelling, who needs coaching, and how the team is progressing as a whole. That's why we built Team Dashboard, a feature designed to give managers and teams a single, actionable view of performance and rankings.

What Is the Team Dashboard?

The Team Dashboard is a leaderboard that ranks your sales reps based on their activity and performance.

• Activity tracking: See how many calls or meetings each rep has completed.
• Performance ranking: Each call is scored by Ginni AI's AI Sales Coach on a number of KPIs, creating an accurate, data-driven ranking of team members.
• Manager insights: Identify top performers, strengths, and specific areas where coaching is needed, all at a glance.
• Customizable KPIs: We understand that each company is different, and every team has its unique way of selling and measuring performance. Ginni AI’s Sales Coach can adapt and customize KPIs to align with your company’s unique sales framework or scorecard.

The goal? To give sales leaders and reps a clear picture of individual and team progress, enabling smarter, faster decisions to drive results.

How It Works

Our AI Sales Coach powers the Team Dashboard by analyzing every sales call, assigning each call a coaching score based on factors like engagement, communication, and key moments such as objection handling, negotiation, and closing. These scores are aggregated to give each rep a performance ranking.

Here’s how it works:

1. Call analysis: Ginni AI analyzes transcripts for measurable behaviors like active listening, building rapport, and handling objections effectively.
2. Scoring: Each call receives a score, ensuring a fair and consistent benchmark across the team.
3. Alerts and filtering: The AI Coach automatically alerts managers if a call is critical and needs manual review. Managers can also filter calls by performance to focus on the most impactful conversations.
4. Ranking: Reps are ranked based on their scores, giving managers an actionable overview.

By using real data from your sales calls, the dashboard provides objective insights—no guesswork, no favoritism.

What’s Next?

The Team Dashboard is just the start. We’re already building the next phase: Individual Profiles for Sales Reps.

Individual Profiles Will Include:

• Detailed strengths and areas for improvement: Personalized insights on what each rep does well and where they can grow.
• AI-generated feedback: Guidance from Ginni AI’s Sales Coach on what to focus on next to improve and close more deals.
• Skill development roadmap: Tailored suggestions to help every rep unlock their full potential.

Why This Matters

For managers, the value is clear: you can scale coaching effectively. Instead of relying on intuition or spending countless hours reviewing calls, you get a clear view of your team’s performance and exactly where to focus.

For sales reps, this feature is a game-changer. It creates a culture of transparency and continuous improvement. Reps know exactly where they stand, what they’re doing well, and how to improve to win more deals. They also receive instant, actionable feedback on every single call or meeting.

Delivering Value to Our Customers

Ginni AI’s mission is to help sales teams unlock their full potential by turning every conversation into actionable insights. The Team Dashboard and future Individual Profiles are the tools that make this possible—empowering managers to lead with data and enabling reps to grow faster.

If you're managing a large sales team, this feature is for you. With real-time insights, customizable KPIs, and AI-driven recommendations, you can take your team’s performance to the next level—and we’re just getting started.

Let us know what you think about the Team Dashboard and what you'd like to see next! 🚀

Ready to see the Team Dashboard in action? Request a demo today!